To File a New Claim:
If you are filing a new claim, make sure you have your invoice with you and call us at 888-295-6457 x 1.
We will take your contact information, the information from your invoice, and information about the problem you are having with your furniture. For added expediency, after you have submitted your claim, send us a copy of your invoice, your email confirmation that the information we've collected is accurate and correct, and a couple pictures of the damages by emailing them to firstname.lastname@example.org or faxing them to 303-565-8969 with your assigned claim number. If you locate your invoice, you can contact the store and have them fax a copy to us.
If you have any further questions, you can check out our FAQ Page and we may have answered them there.
If you need to see a copy of your warranty policy, you can find and download it here.
Cleaning and Furniture Care Instructions
We have a lot of great tips for cleaning your furniture. This page has suggestions for wood, enduro-suede, fabric, and leather pieces.
What We Do
At Great White Bottling, we manage warranty claims for our top private label clients. Our job is to make sure requests are handled quickly and fairly. We make things right.
Manufacturers that outsource warranty processing can save money and ensure quality service. We manage your warranties, so you can focus on your core business.
Our dedicated staff will respond to phone inquiries and online claims within two business days.
Once a claim has been filed, we contact the customer within 5-7 business days to update them on status and expected course of action to resolve the claim (e.g., scheduling a technician, ordering parts, or whatever it may be). Satisfying customers is our top priority.
We have over 15 years of experience in warranty processing. Because we support many companies, we can spread out our costs. We process claims more efficiently and pass the savings on to you. Call 888 295 6457 and ask for a free consultation.